Description
Computer Support and Maintenance
Computer Support and Maintenance CICT Section 2 is a KASNEB course. It prepares students to support and maintain computers in an organization.
Download free Computer Support and Maintenance CICT Section 2 PDF notes and past papers now. Get CICT PDF notes and past papers for the new KASNEB CICT syllabus 2021.
KASNEB CICT Section 2 Computer Support and Maintenance New Syllabus 2021 covers the following topics:
- Basic computer concepts – Microcomputer electronic components – The physics of electronics – The use of maintenance tools
- Power supply – Overview of power supply – Power supply problems – Power supply protection devices – Using power supply devices
- Motherboards – Computer cases – Types of motherboards – Installing a motherboard – Motherboard components – Using expansion slots and connectors
- Microprocessors – Microprocessor overview – Types of processors – Processor modes – Selecting and upgrading a processor
- Memory – Memory characteristics – Memory types and packages – Memory mapping – Selecting and upgrading memory
- Disks and drives – Disk types – Disk drives – Disk organization – Disk management – Selecting disk drives – Maintenance of disks and disk drives
- Display technology – Display adapters – Care and maintenance – Performance measures – Troubleshooting
- Computer system assembly and disassembly – Selection and compatibility issues – Hardware components installation – Computer assembling, disassembling and reassembling – Upgrading a computer – Electronic waste management
- Hardware and Software installation – Installation concepts – Installing peripheral devices – Installing operating systems – Installing application programs – Installing and upgrading utility software
- Fault finding and troubleshooting – Fault finding principles – Common equipment faults – Hardware and software diagnostics – Uninstalling and reinstalling software
- Computer support – On-line support – Help desk management – Safe computer user practices – Planning and providing staff training – Health and Safety
- System selection and acquisition – Selection process – Analyzing requirements – Evaluation and testing – Equipment costing – Warranties – Training costs – Cost benefits analysis – Purchasing – Service level agreements – Technical checklist
- Computer security – Virus protection – Firewalls – Computer backups
Anyone aspiring to become systems analyst, computer techie, etc will find this course vital. We encourage the KASNEB students to prepare for CICT Section 2 exams adequately.
Many students and colleges have benefited from the resources offered by the Pass Exams Team.
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Other units or courses in CICT Section 2 include:
After completion of KASNEB CICT Section 2, the student advances to CICT Section 3 which has the following units:
Get free KASNEB CICT Section PDF notes and Past Papers. Download free CICT Section 3 PDF notes and past papers now.
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